Returns/Exchanges
Hello MK fashionistas!
We want you to love every item you purchase. If you're not completely satisfied, we're here to help make things right!
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange - but we will do everything we can to make it right :).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returning an item is a breeze:
1. Reach out to us at returns.mk@mpodx.com to let us know what you'd like to return.
2. In your email, please include your order number and the reason for your return so we can better assist you. Also - PLEASE include detailed photos of the defective item or print.
3. We'll email you a prepaid shipping label to send your item(s) back to us.
4. Print the shipping label and attach it to the parcel. Please ensure to pack the items securely to prevent any damage.
5. Drop off your parcel at your local post office.
Once your return is received and inspected, we'll send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Remember, we're always here to help! If you have any questions about your return, don't hesitate to reach out to us at returns.mk@mpodx.com.
Please note that sale items are final and cannot be returned or exchanged unless they are faulty.
Thanks for shopping with us. We appreciate your business and your understanding of our policies. Let's keep making the world a more fashionable place, one stunning outfit at a time.
With love,
Your MK Apparel Team
We want you to love every item you purchase. If you're not completely satisfied, we're here to help make things right!
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange - but we will do everything we can to make it right :).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returning an item is a breeze:
1. Reach out to us at returns.mk@mpodx.com to let us know what you'd like to return.
2. In your email, please include your order number and the reason for your return so we can better assist you. Also - PLEASE include detailed photos of the defective item or print.
3. We'll email you a prepaid shipping label to send your item(s) back to us.
4. Print the shipping label and attach it to the parcel. Please ensure to pack the items securely to prevent any damage.
5. Drop off your parcel at your local post office.
Once your return is received and inspected, we'll send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Remember, we're always here to help! If you have any questions about your return, don't hesitate to reach out to us at returns.mk@mpodx.com.
Please note that sale items are final and cannot be returned or exchanged unless they are faulty.
Thanks for shopping with us. We appreciate your business and your understanding of our policies. Let's keep making the world a more fashionable place, one stunning outfit at a time.
With love,
Your MK Apparel Team